logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
PDF viewer selecting text spikes memory usage and sometimes crashes application - PDF viewer selecting text spikes memory usage and sometimes crashes application
Options
Go to last post Go to first unread
Previous Topic Next Topic
lev.rosenblum  
#1 Posted : Thursday, June 16, 2016 12:14:01 AM(UTC)
lev.rosenblum

Rank: Newbie

Groups: Registered
Joined: 6/16/2016(UTC)
Posts: 2
United States
Location: Salt Lake
We're on the latest version (2.15.5.2595) and having issues with memory spikes that crash our application when the PDF viewer is running and user selects text by dragging the mouse. Moreover, dragging the mouse slow seems to result in greater memory spikes (upward of 500 mb). Maybe some kind of garbage collection problem? We've tried some workarounds but nothings seems to fix this.

Thanks for your help,

Lev
Back to top

Wanna join the discussion?! Login to your Patagames Software Support Forum forum account, or Register a new forum account.
Back to top  
Paul Rayman  
#2 Posted : Friday, June 17, 2016 5:39:06 AM(UTC)
Paul Rayman

Rank: Administration

Groups: Administrators
Joined: 1/5/2016(UTC)
Posts: 1,138

Thanks: 10 times
Was thanked: 133 time(s) in 130 post(s)
We are examining this issue now.
Thanks for your signal.
Back to top
lev.rosenblum  
#3 Posted : Sunday, July 17, 2016 10:28:13 PM(UTC)
lev.rosenblum

Rank: Newbie

Groups: Registered
Joined: 6/16/2016(UTC)
Posts: 2
United States
Location: Salt Lake
Hi,

Do you have any update on this? We have a license to the library but unable to use it due to this problem.

Thank you,
Lev
Back to top
Paul Rayman  
#4 Posted : Monday, July 18, 2016 6:07:16 AM(UTC)
Paul Rayman

Rank: Administration

Groups: Administrators
Joined: 1/5/2016(UTC)
Posts: 1,138

Thanks: 10 times
Was thanked: 133 time(s) in 130 post(s)
Hi,

It seems the issue has been solved a while ago. In any case, I can't reproduce it on my side. Could you please check the latest version in your environment?
If the issue is still reproduced, please provide a sample app and your PDF file.
Thanks.

Edited by user Monday, July 18, 2016 6:08:02 AM(UTC)  | Reason: Not specified
Back to top
Paul Rayman  
#5 Posted : Tuesday, August 9, 2016 7:12:08 AM(UTC)
Paul Rayman

Rank: Administration

Groups: Administrators
Joined: 1/5/2016(UTC)
Posts: 1,138

Thanks: 10 times
Was thanked: 133 time(s) in 130 post(s)
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.24.20 | YAF.NET © 2003-2026, Yet Another Forum.NET
This page was generated in 0.133 seconds.