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PDF viewer selecting text spikes memory usage and sometimes crashes application - PDF viewer selecting text spikes memory usage and sometimes crashes application
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lev.rosenblum  
#1 Posted : Thursday, June 16, 2016 12:14:01 AM(UTC)
lev.rosenblum

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We're on the latest version (2.15.5.2595) and having issues with memory spikes that crash our application when the PDF viewer is running and user selects text by dragging the mouse. Moreover, dragging the mouse slow seems to result in greater memory spikes (upward of 500 mb). Maybe some kind of garbage collection problem? We've tried some workarounds but nothings seems to fix this.

Thanks for your help,

Lev
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Paul Rayman  
#2 Posted : Friday, June 17, 2016 5:39:06 AM(UTC)
Paul Rayman

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We are examining this issue now.
Thanks for your signal.
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lev.rosenblum  
#3 Posted : Sunday, July 17, 2016 10:28:13 PM(UTC)
lev.rosenblum

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Location: Salt Lake
Hi,

Do you have any update on this? We have a license to the library but unable to use it due to this problem.

Thank you,
Lev
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Paul Rayman  
#4 Posted : Monday, July 18, 2016 6:07:16 AM(UTC)
Paul Rayman

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Hi,

It seems the issue has been solved a while ago. In any case, I can't reproduce it on my side. Could you please check the latest version in your environment?
If the issue is still reproduced, please provide a sample app and your PDF file.
Thanks.

Edited by user Monday, July 18, 2016 6:08:02 AM(UTC)  | Reason: Not specified
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Paul Rayman  
#5 Posted : Tuesday, August 9, 2016 7:12:08 AM(UTC)
Paul Rayman

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